Frequently Asked Questions

Everything you need to know
before test day.

Find answers about testing preparation, workshops, locations, registration, results, payments, refunds, and FareHarbor bookings.

Preparing For Testing

Before Test Day

4 questions
What do I need to bring for my standardized fitness test?

Please bring the following items:

  • Government-issued photo identification, such as a driver’s licence, passport, or health card.
  • Comfortable athletic clothing.
  • Clean indoor running shoes with good grip.
  • A printed or digital copy of your paid transaction or booking receipt.
  • A printed copy of your completed testing package, where required.

A valid physician-signed or stamped medical clearance form, medical referral form, or PARmed-X form may be mandatory if required by the applicable testing protocol or health screening process.

What should I avoid before testing?

Before testing, candidates should avoid or abstain from:

  • Food or drink approximately 2 hours before testing.
  • Caffeine products approximately 2 hours before testing.
  • Stimulants for at least 24 hours before testing.
  • Alcohol for at least 6 hours before testing.
  • Vigorous exercise for at least 24 hours before testing.
How early should I arrive?

Participants should arrive at least 30 minutes before the scheduled testing time.

Late arrivals may not be admitted once the session has started and may lose their testing opportunity.

How long does testing take?

Depending on the type of test and the number of participants, candidates should expect to be at the testing site for at least 1.5 hours.

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Workshops

Preparation Workshops

3 questions
Do you offer workshops for the tests?

Yes. Fit To Serve Canada offers preparation workshops designed to help candidates better understand the structure, pacing, movement expectations, and physical demands of standardized fitness assessments.

What can I expect at a workshop?

Workshops are designed to provide a practical understanding of the assessment.

Does attending a workshop guarantee that I will pass?

No. A workshop cannot guarantee a passing result.

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Locations & Parking

Testing Locations

3 questions
Where are testing and workshops held in Ottawa?

Ottawa testing and workshops may be held at Collège La Cité.

Where are testing and workshops held in Hamilton?

Hamilton testing and workshops may be held at the Corrections Centre for Advancement & Training.

Where should I park?

For Collège La Cité, visitors should review the campus parking information.

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Registration & Attendance

Booking Your Session

2 questions
How do I register for a test or workshop?

Registration is completed online through FareHarbor.

What does “unavailable” mean on a session?

“Unavailable” means the session is full or not currently open for booking.

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Results & Certificates

After Testing

1 question
Will I receive my results after testing?

Yes. Candidates will receive their results or certificate after testing.

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Payments, Refunds & FareHarbor

Payment Processing

1 question
How are bookings and payments processed?

Bookings and payments are completed through FareHarbor and Stripe.

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General Questions

Additional Information

2 questions
What is the testing environment like?

Fit To Serve Canada aims to provide a professional and supportive testing environment.

I sent an email and have not received a response. What should I do?

During periods of high inquiry volume, response times may be delayed.

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No matching questions found.

Try a broader search term or contact the Fit To Serve Canada team for assistance.

Helpful Next Steps

Continue your preparation.

Access testing information, preparation tools, participant documents, and available booking dates.

Testing Information

Understand Your Test

Review the assessments offered by Fit To Serve Canada and learn what each test involves.

Preparation Resources

Visit the Resource Centre

Find candidate guides, participant packages, training tools, and the 20 metre Shuttle Run audio.

Registration

Book Your Session

Review available assessment and workshop dates through the online booking system.

Candidate Support

Still Have Questions?

Contact the Fit To Serve Canada team for assistance with testing, documentation, preparation, workshops, or registration.

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